Many of you have been in touch in recent days to ask if we are still fulfilling orders; with social distancing and self-isolation happening, sending a wee something in the post to a friend or loved one has taken on a new significance for many of you. I want to reassure you that we are closely following the latest Government advice on COVID-19 and as an online retailer, we remain open for business.
The safety of our team and customers is paramount and we have put measures in place so we can fulfil your orders safely. As well as regular hand washing practices, our fulfilment team are observing social distancing at work (the communal areas of the warehouse have been rearranged to facilitate this) and carrying out regular deep cleans of all storage and packing areas. Staff members now have their own designated work areas and will not be sharing equipment. We are monitoring the situation daily.
Most of our parcels go with Royal Mail, who are currently delivering as normal; we will keep you updated on any changes as they happen.
Thank you all for your continued support and loyalty; we appreciate it hugely. Please stay safe and sane in these troubles times; with kindness and community we will all get through this.
With love and positivity,